Reducing support volume
Cover the top 20 questions support gets and watch ticket volume drop by 40-60%. Articles work 24/7 in every timezone.
Help your clients help themselves — with a smart, searchable help center.
A help center that actually reduces your support load.
Brokeret Knowledge Base gives you a branded, categorized, and searchable help center for your clients and partners — with AI-assisted article creation, related article suggestions, and full SEO optimization.
Why Knowledge Base
A well-built knowledge base is one of the highest-ROI investments a brokerage can make. When clients can find answers to common questions — how to deposit, how to verify their account, how commissions work — your support team handles only the genuinely complex cases.
Brokeret includes a full knowledge base system as part of every plan. No third-party help desk required. AI-assisted article generation, related article suggestions, full SEO optimisation per article.
Articles rank in search engines — reducing the number of clients who contact support because they couldn't find an answer on Google. Audience segmentation lets you control visibility per article (public, client-only, partner-only).
Built for
Who uses Knowledge Base
SEO-driven acquisition
Help articles rank for long-tail queries — "how to deposit on a forex broker", "what is leverage". Free organic traffic.
Partner enablement
Partner-only articles for IBs covering commission structures, marketing best practices, partner portal usage.
What you get
Features that ship with Knowledge Base
Article management
Rich text editor, category and subcategory organisation, tags, draft/publish workflow, featured articles.
AI article generation
Describe the topic — AI drafts a structured article. Reduces creation time from hours to minutes.
SEO optimisation
Custom URL slugs, meta titles, descriptions, Open Graph tags, canonical URLs, sitemap inclusion per article.
Full-text search
Clients type a question or keyword and find relevant articles instantly. Most prominent feature on the help center.
Related articles
AI-powered suggestions at article footer keep clients engaged and finding adjacent information.
Audience segmentation
Public, client-only, or partner-only article visibility. Different help centers for different audiences.
What you replace
One bundle, multiple tools off your stack
| External tool | Replaced by |
|---|---|
| Help Scout / Notion as KB | Brokeret Knowledge Base |
| Static help pages | Searchable, analytics-tracked articles |
More in this group
Other client engagement apps
Ready to try it?
See Knowledge Base running on real broker data.
Spin up the demo environment in your browser — no sales call required.